PRIVACY POLICY

Last Updated: September 21, 2026

FTC PARTS LLC, doing business as FTC Watercooling (“FTC Watercooling,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ftcwatercooling.com, create an account, place an order, contact us, or otherwise interact with our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

The information we collect depends on how you interact with our website. It may include:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address.
• Order information, including products purchased, order history, shipping method, transaction details, returns, refunds, and related customer-service information.
• Account information, such as your username, account preferences, saved addresses, and account activity.
• Payment-related information. Payments are processed through third-party payment providers. We may receive information about the transaction, such as payment status, transaction identifiers, payment method type, and limited payment details, but we generally do not receive or store your complete credit or debit card number.
• Communications, including emails, contact-form submissions, return requests, customer-service messages, reviews, and other information you choose to provide.
• Device and technical information, which may include your IP address, browser type, device type, operating system, referring pages, pages visited, timestamps, and server or security logs.
• Cookie and website-usage information, as described in the Cookies and Tracking Technologies section below.

We do not intentionally request sensitive personal information such as Social Security numbers, health information, religious beliefs, political affiliations, racial or ethnic origin, or similar information through our normal ecommerce operations.

HOW WE USE INFORMATION

We use personal information for legitimate business purposes related to operating FTC Watercooling.

This includes processing and fulfilling orders; arranging shipping and delivery; processing payments, refunds, and returns; managing customer accounts; providing customer service; communicating about orders; maintaining and improving our website; detecting fraud, abuse, bots, and unauthorized transactions; protecting the security of our website and customers; maintaining business, tax, and accounting records; complying with legal obligations; and resolving disputes.

We may also use your information to send promotional or marketing communications when permitted by law and when you have subscribed or otherwise agreed to receive them.

You may unsubscribe from marketing emails at any time using the unsubscribe option contained in the message or by contacting us.

PAYMENT INFORMATION

Payments made through FTCWatercooling.com may be processed by third-party payment providers.

Payment information submitted during checkout is transmitted to the applicable payment processor to authorize and complete your transaction. FTC Watercooling generally does not store complete credit or debit card numbers on its own servers.

Your use of a particular payment provider may also be governed by that provider’s own privacy policy and terms.

COOKIES AND TRACKING TECHNOLOGIES

FTCWatercooling.com uses cookies and similar technologies to operate and secure the website.

Necessary cookies may be used for functions such as maintaining your shopping cart, completing checkout, signing into your account, remembering preferences, preventing fraud, detecting automated or malicious activity, and maintaining website security.

We may also use analytics, performance, advertising, or similar technologies to better understand how visitors use our website and to improve our products, services, and marketing.

Depending on the services enabled on our website, third parties may receive technical information such as your IP address, browser information, device information, pages viewed, and interactions with the website.

You can control or delete cookies through your web browser. Disabling certain cookies may prevent portions of FTCWatercooling.com from functioning properly.

Where required by applicable law, additional choices regarding non-essential cookies or tracking technologies may be provided.

HOW WE SHARE INFORMATION

We do not disclose personal information simply for unrelated purposes.

We may disclose information to third parties when reasonably necessary to operate our business and provide services to you. These third parties may include ecommerce and website service providers, payment processors, shipping carriers and fulfillment providers, hosting and content-delivery providers, security and fraud-prevention services, email and communications providers, analytics providers, professional advisers, and other vendors that support our business operations.

For example, when you place an order, we must provide certain information such as your name and delivery address to the carrier responsible for delivering your package.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests or legal process, investigate fraud or security incidents, enforce our agreements, protect the rights or safety of FTC Watercooling or others, or address disputes or claims.

If FTC PARTS LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction where permitted by law.

SALE AND USE OF PERSONAL INFORMATION

FTC Watercooling does not sell customer information in exchange for money.

Certain privacy laws may use terms such as “sale,” “sharing,” or “targeted advertising” more broadly than their ordinary meanings. Depending on the technologies used on our website, some disclosures involving advertising or analytics providers may be treated differently under applicable privacy laws.

Where required by applicable law, eligible users will be provided with applicable rights or opt-out mechanisms.

SHIPPING AND DELIVERY

When you purchase a product, we may provide your name, shipping address, telephone number, email address, package information, and other information reasonably necessary to shipping carriers or logistics providers.

Carriers and other delivery providers may process this information under their own privacy policies.

FRAUD PREVENTION AND WEBSITE SECURITY

We may process technical, transaction, device, account, and behavioral information to identify and prevent fraudulent transactions, payment abuse, account misuse, spam, automated attacks, card-testing activity, and other malicious behavior.

We may use automated security systems and third-party security providers to assist with these activities.

Information associated with suspected fraudulent or abusive activity may be retained when reasonably necessary to investigate incidents, protect our business and customers, prevent repeated abuse, or comply with legal obligations.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by law.

The amount of time information is retained may depend on the nature of the information and our business, accounting, tax, warranty, fraud-prevention, dispute-resolution, and legal obligations.

For example, records relating to completed purchases may need to be retained after an order is completed for accounting, tax, warranty, chargeback, fraud-prevention, or legal purposes.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it as appropriate.

YOUR PRIVACY RIGHTS AND CHOICES

Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information. These may include the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, obtain a copy of certain information, or opt out of certain uses or disclosures.

Some rights are subject to exceptions provided by law. For example, we may need to retain order records for tax, fraud-prevention, legal, or accounting purposes even after receiving a deletion request.

To submit a privacy-related request, contact us at:

[email protected]

Please include enough information for us to understand your request. We may need to verify your identity before fulfilling certain requests.

We will not discriminate against you for exercising a privacy right provided to you by applicable law.

Privacy rights vary by jurisdiction and do not necessarily apply to every business or every individual. California, for example, provides specific rights to consumers when a business is subject to the California Consumer Privacy Act. California Attorney General

CUSTOMER ACCOUNTS

If you create an account on FTCWatercooling.com, you are responsible for maintaining the confidentiality of your login credentials.

Please contact us if you believe your account has been accessed without authorization.

You may contact us to request assistance regarding personal information associated with your account, subject to any information we are required or permitted to retain.

MARKETING COMMUNICATIONS

If you subscribe to marketing communications, we may use your email address and related information to send information about products, promotions, availability, news, or other FTC Watercooling updates.

You may unsubscribe at any time by following the unsubscribe instructions contained in the applicable email or by contacting us at [email protected].

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping notices, account notices, security messages, or responses to customer-service requests.

THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social-media platforms, manufacturers, payment providers, or other external services.

FTC Watercooling does not control the privacy practices of those third parties. When you leave our website or interact directly with a third-party service, that third party’s privacy policy may apply.

We encourage you to review the privacy practices of third-party services you use.

CHILDREN’S PRIVACY

FTCWatercooling.com is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to us, please contact us at [email protected].

INTERNATIONAL VISITORS

FTC PARTS LLC is based in the United States.

If you access our website from outside the United States, information you provide may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country.

Where applicable law requires specific protections for international transfers of personal information, we and our service providers may use appropriate lawful safeguards.

We do not claim participation in the EU-U.S. Data Privacy Framework unless FTC PARTS LLC has separately obtained and maintains the applicable certification. The European Commission’s current adequacy decision for U.S. commercial organizations applies to organizations participating in that framework. European Commission

SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

Our website uses encrypted HTTPS connections for information transmitted between your browser and our website where supported.

We also use security and fraud-prevention measures intended to protect our website and checkout processes.

However, no website, network, transmission method, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted or stored electronically.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, website, services, vendors, or applicable requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Material changes may also be communicated through our website or by other appropriate means when required.

We encourage you to review this Privacy Policy periodically.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or personal information associated with you, please contact us:

FTC PARTS LLC
d/b/a FTC Watercooling

861 Fulda Ave NW
Palm Bay, FL 32907
United States

Email: [email protected]
Telephone: 321-614-2981